Terms & Conditions – RP Clinical & Compliance Solutions

​By accessing or using the services of RP Clinical & Compliance Solutions, you agree to the following terms and conditions.

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1. Services Provided

RP Clinical & Compliance Solutions provides drug testing, alcohol screening, DNA collection, fingerprinting, and related compliance services.

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All services are conducted in accordance with applicable guidelines and procedures.

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2. Appointment Policy

• Appointments may be scheduled online or in person

• Walk-ins are accepted based on availability

• Clients are expected to arrive on time for scheduled appointments

Late arrivals may require rescheduling.

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3. Payment Terms

• Payment is due at the time of service unless otherwise arranged

• Prices listed are for services provided and may vary based on additional requirements

• Additional fees may apply for specialized services

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4. Identification Requirements

All clients must present valid, government-issued photo identification at the time of service.

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Failure to provide proper identification may result in refusal of service.

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5. No Guarantee of Results

RP Clinical & Compliance Solutions does not guarantee specific outcomes or results from any testing services.

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All laboratory testing is conducted by third-party providers where applicable.

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6. Third-Party Services

Certain services (such as DNA testing and background checks) are processed through third-party providers.
We are not responsible for delays or outcomes related to third-party services.

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7. Confidentiality

We are committed to protecting client information and maintaining confidentiality in accordance with applicable laws and regulations.

Sensitive information will not be shared except as required by law or necessary to provide services.

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8. Limitation of Liability

RP Clinical & Compliance Solutions shall not be held liable for:

• Delays in service

• Third-party processing delays

• Misuse of results by clients or third parties

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9. Service Refusal

We reserve the right to refuse service to any individual who:

• Fails to comply with procedures

• Provides false information

• Exhibits inappropriate or disruptive behavior

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10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updates will be posted on this page.

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11. Contact Information

RP Clinical & Compliance Solutions
Dallas, Texas
Phone: 214-970-9290
Website: www.rpccsolutions.com